Question 1

How will the selection process work?

Accepted Answer

Every customer receives a detailed Product Selection Schedule with due dates for each selection. Exterior selections will be made first: windows, exterior doors, shingles, siding, garage doors, and brick. All interior selections will follow. The O'Neal Builders Designer and Product Selections Specialist is here to assist customers in making their selections.

Question 2

Can I choose which vendors to visit in order to make my selections?

Accepted Answer

We provide you with a list of preferred vendors. If you wish to use vendors outside of our vendor contact list, we ask the courtesy of contacting us prior to making your selections. Please recognize that we work hand-in-hand with various vendors, trade contractors, and suppliers who are experts in their own areas. We recommend only certain vendors, trade contractors, and suppliers since they have proven their value to us over time and share our commitments to quality.

Question 3

Once we make a selection, who do we report it to?

Accepted Answer

Once you have made your selection with the appropriate vendor, contact our Designer and Product Selections Specialist. We will take care of placing the order and scheduling installation dates and times.

Question 4

What type of warranty do you provide after the construction process is complete?

Accepted Answer

Each home we build comes with a one-year limited warranty. As a customer-service driven builder, we are always happy to service your needs after the construction process is complete.

Question 5

Where does O'Neal Builders, Inc. primarily build homes?

Accepted Answer

We build homes in the Bloomington-Normal area in Central Illinois.

Question 6

How long does the construction process take from the time we sign contracts?

Accepted Answer

The construction process for an O'Neal Builders' home averages around six months. While we usually strive for this goal, there are outstanding conditions such as weather, job site conditions, and complicated designs or change orders that can extend the process to eight or even nine months.

Question 7

What type of monetary consideration is required before the construction process can begin?

Accepted Answer

In order to solidify your decision to build with O'Neal Builders, a deposit is required. The amount of the deposit is decided during the preliminary meeting with the builder.

Question 8

Do we need to arrange for a construction loan?

Accepted Answer

Yes, Buyer is responsible for securing appropriate financing prior to commencement of work.

Question 9

How much supervision will my house have during construction?

Accepted Answer

Project Managers are a part of the O'Neal Builders team to ensure quality workmanship on the jobsite; therefore, our Project Managers are present at the job site on a daily basis to make sure our quality standards are met. They also coordinate with and schedule our trade contractors and vendors at appropriate times throughout the construction process.

Question 10

If we decide we want to add a feature to the home that is not listed in the Construction Specifications, what do we do?

Accepted Answer

The Construction Contract details a section for change orders. All changes must be requested in writing to our Designer and Product Selections Specialist. The new pricing will be adjusted and approved for any custom changes. The Estimating and Purchasing Manager will return a change order that will describe the change in detail and provide a price quote (including labor and materials) to make the change as well as the approximate number of days the change will add to the project.

FAQ